Process description
Service requests
The service may be requested in person, electronically, by post.
When requesting a service in person, the customer refers to the Riga Municipal Agency, where there is a possibility to request a consultation time in order to clarify all information regarding the last item and its application.
When requesting the service electronically, the customer shall submit an application to the specified e-mail address prepared
in conformity with the regulatory enactments regarding the drawing up of electronic documents, certified with security
electronic signature, time stamp and, if available, other necessary documents related to
the nature of the service provided. The application shall set out the substance of the content for the need for the receipt of the service and shall include its contact details.
When requesting a service by mail, the customer shall submit an application specifying his or her contact details and content
nature of the need for consultation and, if any, other necessary documents relating to the provision
the nature of the service.A service charge
Costs of carrying out studies at EUR 38/h, as invoiced.Receipt of services
The service may be received in person, electronically or by post.
Upon receipt of the service in person, the customer shall determine the amount and duration of the work individually in agreement with the employee responsible for the Riga Municipal Agency for the performance of the service.
When you receive the service electronically, all necessary documents for the execution of the service shall be sent electronically in agreement with the customer regarding the format of the documents, the necessary consultations shall be organised in the MS TEAM program.
When requesting a service by mail, the customer may receive it by post, taking into account, as far as possible, the specificities of the service and the criteria for the circulation of documents.