Process description
Service requests
The service may be requested in person, by post and by electronic means.
When requesting a service in person, the client shall turn to the City Development Department of Riga City Council, leaving the documents in a specially designed filing cabinet.
When requesting the service by mail, the customer shall submit a completed application with the documents attached thereto. When requesting a service electronically, the client shall submit a submission, which has been prepared in conformity with the regulatory enactments regarding the drawing up of electronic documents, certified with a secure electronic signature and time stamp. For construction cases initiated after 31.12.2019. the service may be requested in the Construction Information System (BIS).
Service requests documents required:
“Application (Free Form)” completed (Form No. Da_159_v2) with the necessary attachments, depending on the changes/additions to be made.
If the administrative process of construction continues TO BE BIS, the paper-based documents will no longer be submitted.Receipt of services
The service can be received in person at the City Development Department of Riga City Council, Dzirnavu Street
140, in Riga, or it is sent in a registered mail to the address indicated by the construction agent or electronically to e-mail (in the case of an activated official e-address account, the department will use the e-address primarily) or the Construction Information System (BIS).
Documents can be received on Tuesday from 9.00 to 13.00, on Thursdays from 13.00 to 17.00. In order to request receipt of documents, a previous record must be made by calling the Call Centre of the City Development Department of Riga City Council by telephone: 67105800.